Shipping & Returns

Returns Policy

Returned merchandise will not be accepted without this return authorization number on the label. Custom sized filters and bedding may not be returned. All items returned must be insured and include a copy of the original receipt. Return postage cannot be refunded. Customer service hours for returns are Monday through Friday, 10:00 a.m. to 5:00 p.m. (CST).



All orders, except as otherwise indicated, are shipped within 24-48 business hours. Shipping and delivery with be through the US Postal Service (USPS) or FedEx.

NOTE: Shipping Rates above DO NOT Apply To Air Purifiers

Shipping rates are for the contiguous 48 states....Excludes Alaska and Hawaii---Please call for a quote